Hello! I’m Catherine, an experi­enced RMT based in Victoria, BC.

This is standard practice at most clinics. Your card simply holds your spot—it won't be charged unless there's a late cancellation (less than 24 hours' notice) or a no-show.

You can choose whatever position works best for you - whether that's lying on your back, on your front, or staying seated throughout the session. I'll provide plenty of pillows and bolsters to support your body properly. I want to make sure you're as comfortable as possible!

Feel free to bring any special pillows you might need too, like a BBL pillow or anything else that helps you feel more comfortable. We'll work together to find the setup that feels right for you during your recovery.

Yes, this treatment is do-able if you have facial hair. However, the focus will be on other parts of your face and neck.

For the most effective treatment, I recommend arriving with a clean-shaven face or neatly-trimmed beard. While facial hair doesn't prevent you from receiving a massage, shorter hair allows better access to your facial muscles and tissues, especially around the jawline and for any intraoral work, which are key components of the therapeutic session.

The frequency of MLD massages varies depending on your specific condition, the severity of your symptoms, and the purpose of your treatment – whether it's for therapeutic benefit or overall wellness. For a more detailed answer to this question, please refer to my article "How Often Should I Get a Lymphatic Massage?"

Massage works on muscle proprioceptors in a variety of ways, such as through stimulation and relaxation. You can learn more on this topic through my article "The Impact of Massage on Your Body’s Internal Positioning System".